• Communicate with your teams and customers wherever you are
  • Interact with your customers directly from your favorite business application
  • Ensure business continuity with our secure, high-availability architecture
  • Save money by adding communications to your private cloud with virtualization and high scalability to simplify maintenance for all sites
  • Communicate on-demand, with a 100% cloud offer from one of our OTEC partners


Efficient call management including group calls, line supervision and call filtering

Hybrid cloud connectivity with Alcatel-Lucent Rainbow for team collaboration and video conferencing

Unique number between ALE business phones, ALE mobile handsets, softphones (IP Desktop Softphone and ALE SoftPhone) or Rainbow application to communicate anywhere

Integration into SaaS applications to bring voice and collaboration

Contact center with intelligent voice call routing and 360° view of omnichannel interactions with ALE Connect

Hybrid connectivity: IP, SIP, WLAN, IP-DECT, DECT, digital, analog

Encryption of communications and hardened software against cyberattacks

High availability and scalability up to 15,000 users per instance

Virtualized multi-instance architecture for private cloud

Software update and monitoring from the cloud with ALE Cloud Connect

Tools for management with OmniVista 8770 NMS, automation, call routing and notification services



Expect lower telecom bills with free Voice over IP (VoIP) across sites, built-in least-cost routing and centralized trunks to SIP traditional service providers.


Standardize the communication experience across your organization; employees cam use desk phones, wireless handsets or softphones at the office, on site, at home or on the move.


Transform your communications with hybrid cloud that combines on-premises connectivity options with openness to SaaS applications.